This Privacy Policy sets out how Couch UK Ltd uses and protects any information you give us when using our website. Couch UK Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our site you can be assured it wil be in accordance with this policy. Couch UK Ltd may change this policy from time to time by updating this page so please be sure to check back regularly to ensure you are happy with any changes made.
What Information we collect & how we use it
If you have bought something from us we will have your email address, phone number, address. If you choose to deliver items to a third-party (such as a friend) we will have their name and address. Information is only used to help us deliver the parcels and contact you. We also maintain an order history of your purchases. This information enables you and us to track your deliveries and review your past purchases. We may offer a reward for purchases or make an offer we think you might like based on your order history.
From time to time, we may use the information you provide about yourself or others to inform you of additions or improvements to couchuk.com
We collect information of a general nature about how many 'hits' our website gets. And we monitor the site traffic patterns; this tells us which areas of the site are being visited more than others. It also helps us build a more useful site in subsequent re-designs. We don't track individual user pathways through the site.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place appropriate physical, electronic, and managerial procedures reasonably designed to safeguard and secure the information we collect online.
"Cookies" And how we use them
Cookies are small amounts of data sent to your web browser by a web server. They cannot harm your machine in any way, as they are small text files with simple information in them. Cookies do not give us access to your computer or any information about you, other than the data you choose to share with us. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Our cookies keep track of the items in your shopping basket and act as place markers when you move around the site. We also use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages are found useful and which aren't. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your web browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
If you are concerned about anything regarding our site, please contact us and we will be happy to go through any issues with you.
Information Disclosure
couchuk.com
Updating Information
If you need to change your account details at any time you can do this by logging in to your account online.
